Presenters: L

Lorene Lacey

Director, Global Crisis Response
Workplace Options

With more than 20 years of experience working with employee assistance programs, family services, and wellness education, I am considered a qualified expert in the areas of trauma counselling and critical incident support. I frequently travel to train global partners (most recently in Europe and Russia) on proper crisis response methodology and execution. I have been quoted by national media outlets, including the digital editions of TIME and Money magazines, for stories on effectively dealing with crisis, trauma, and conflict in the workplace.

Raquel Lackey

Board Member
HOPE Animal-Assisted Crisis Response

Raquel has been working with her dogs in both arenas of Animal-assisted Therapy and Animal-assisted Crisis Response since 2010. She is currently a member with HOPE Animal-Assisted Crisis Response with her black lab, Pickles and chocolate lab, Bungee. She has consistently served over 400 hours on an annual basis volunteering with both of her trained crisis response dogs, Pickles & Bungee. When she is not providing comfort with one of her canine companions you can find her hiking, paddle boarding or kayaking.

Katy Lee

School Social Worker
Grant Wood Area Education Agency

Katy has a Master in Social Work degree from the University of Iowa and is a school social worker for Grant Wood Area Education Agency. She has been a member of the Grant Wood Area Education CISM Team since its inception in 1999 serving on the leadership team, as the Clinical Consultant (2007-08) and as the Team Coordinator (2008 to present). The Grant Wood AEA CISM Team serves schools in 32 school districts with an average of 14 critical incidents stress responses per year. Katy is an ICISF Approved Instructor for Assisting Individuals in Crisis and Group Crisis Intervention.

Christoph Lindenstromberg

Emergency Physician & Psychotherapist
Hamburg Fire Brigade

Christoph Lindenstromberg is a rescue volunteer and firefighter. At Johanniter International Assistance in Berlin – the German branch of St. John’s Ambulance Service – he serves as a Medical Advisor and established a Critical Incident Response Team for deployed volunteers after International Disaster Relief Missions and installed a curriculum for the training of national Johanniter CISM Teams. He is living in Hamburg and working throughout Germany.

Randy Linthicum

Director of Emergency Operations
Maryland Institute of Emergency Medical Services Systems

Randy Linthicum is the Director of Emergency Operations at the Maryland Institute for Emergency Medical Services Systems (MIEMSS). Which coordinates a state CISM team and network. Prior to MIEMSS, Randy was Chief of the Disaster and Client Services Bureau at the California Department of Social Services.. Previous roles included management of California’s Ambulance Strike Team Program and disaster medical/health coordination for an 11 county mutual aid region in Northern California. Randy has also worked as a paramedic and in field operations roles over 25 years.


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